Frequently asked questions.

Yes. Weekly, biweekly and monthly appointments can be arranged according to your property’s needs and our availability.

We confirm the supplies and equipment required when quoting your service. If you prefer particular products or have delicate finishes, please let us know in advance.

Yes. We can discuss product preferences and sensitivities before your appointment. Requests depend on product availability, surface suitability and the cleaning required.

No, provided we have agreed on a secure way to access and lock your property. Please arrange access in advance and keep pets secure while cleaning is underway.

We consider property size, condition, tasks, service frequency and any add-ons. Your written quote explains the agreed work and total price before confirmation.

These are additional services unless specifically included in your written quote. Please request them when booking.

Contact us at least 48 hours before your appointment to cancel or reschedule without a cancellation fee. See our cancellation policy for late changes and access issues.